PRODUCT TECHNICAL SUPPORT
- You may call or email the experienced experts at Tele-Communication, Inc.
during normal business hours (8AM to 5:30PM M-F CST) for technical support. Click
here for contact information.
- You may wish to call Plantronics excellent technical supportdepartment,
which is available 24 hours when you need assistance outside of normal business
hours @ (800) 544-4660
- Visit Our Knowledge
Base for quick solutions to common headset questions and issues.
- Visit Plantronics
Support Page, where you have a plethora of support options just a click
- If you have questions about pairing your Plantronics Bluetooth headset, click
here for a flash interactive Bluetooth Headset Pairing Guide
- Teledex has a top notch Customer Care Hotline @ (800) 453-8353 for quick
support on any Teledex product.
- You may also find valuable support and warranty-related resources on Teledex's Customer
Care and Support web site.
- View Teledex warranty information by clicking
- Find Teledex telephone faceplace worksheets for the products that we sell
- Listen Technical Support is second to none, and they can be reached by
phone @ (800) 330-0891 or by email at firstname.lastname@example.org
- Take a look at Listen's Tour Group System Troubleshooting
Guide for helpful solutions to common issues.
- Register your Listen product here
Questions about product compatibility? Click here for our Compatibility Tools.
One of the secrets to our success has been that we make every effort to stock
all available Plantronics
replacement headset parts. We keep parts and accessories in stock for obsolete
headset models as well as parts and accessories for the models as soon as they
are available from Plantronics. Part number often change, so if you do not
see what you are looking for on our site, please contact
us with your request, and we will let you know whether we have it in stock.
In the rare instance that we are on backorder for a product, we will make every
effort to get it to you based on your timeframe.
If you need any parts or accessories for any Plantronics, Polycom, Listen,
Clarity, Teledex, or the scores of other products that we sell, and you cannot
find them on our website, please
call us or fill our our contact form. We will let you know if we have it
in stock or how long it will take to get it.
Service or Repair
Headset Experts has a 24-year reputation for providing quality service and
quick turnaround on service requests. As a Plantronics authorized distributor,
we maintain over a half million dollar inventory of Plantronics products and
Plantronics headsets are known for their reliability and are very easy to
maintain - but all products occasionally require some attention. If your Plantronics
headset needs service, we offer a highly cost-effective way to get your headset
back in pristine condition. Simply return the headset to Headset Experts, and
for a flat fee (generally ranging from $39 to $49 for corded headsets), we
will send you a factory reconditioned replacement headset within 48 hours of
receipt. Our service specialists use only Plantronics original factory parts
so that every replacement headset performs as well as the day it was made.
Please advise us by Email (email@example.com)
or phone of your intent to return your headset for service so we may give you
a Service Authorization Number (SAN).
We are so confident of our high quality repair work that we give an additional
one year repair warranty with every replacement headset. In the unlikely event
the replacement headset fails within the one year period, then the second repair
is completely free.
Call 800-641-6416 X 105 or click
here to email our billing dept.